You can request a refund by contacting our support team within 30 days of purchase.
Refunds typically take 5-10 business days to reflect in your account.
Yes, if your package arrives damaged, please contact our support team within 7 days with photos, and we will process a refund or replacement.
Shipping fees are generally non-refundable unless the refund is due to an error on our part.
Refunds are processed back to the original payment method used during the transaction.
Orders can be canceled for a full refund if they have not yet been processed for shipping. Contact support as soon as possible.
If you receive the wrong item, please notify us immediately. We will arrange a return and send the correct item or issue a refund.
Yes, if you prefer, we can issue store credit for your refund, which can be used for future purchases.
At Ebag Logistics, we ensure seamless delivery solutions tailored to your needs. Experience efficiency and reliability like never before.